Maintenance
Routine or
urgent?
Use the online portal for tickets — every request is timestamped and routed straight to the property manager. After‑hours emergencies, call directly.
Online portal
Submit a ticket →
dukefix.com — log in with your tenant credentials, submit a ticket, track status, see history. Same system the property manager works from.
Tenant handbook
Building policies & procedures
Hours, access protocol, vendor rules, parking policy, after‑hours requests — all documented in the tenant handbook.
Open the handbookDirect contacts
Reach a person.
For after‑hours emergencies, leasing questions outside the portal, or anything that doesn't fit a ticket — call the property manager.